“This small and powerful eBook lays out an excellent set of directions for navigating your way through the day … I recommend for young and old alike – never too young, never too old to learn a few simple skills for minimizing conflict.”
— Roy Aiken
“Conflict is inevitable and confidence in communicating while in conflict has never been my strong skill set. Your book is full of helpful everyday tactics.”
— Katherine Isgren
“I wish I had it when my daughter was still in her teens. I could have used a handbook on how better to treat my family members, particularly when my buttons were being pushed. I would have been better off responding using these techniques and not reacting.”
— John Fallon, English professor, Rhodes State College, Lima, OH
“The best thing I enjoyed about reading the book was the clear explaining of the simple sequence to follow during any given situation … I will make this a mandatory reading for several classes I teach to help students improve their future performance.”
— Dave Young, Arma Training
After today, the e-book can be purchased here (http://www.amazon.com/Confidence-Conflict-Everyday-Life-communicating-ebook/dp/B00JLT223E/ref=sr_1_1?ie=UTF8&qid=1398257821&sr=8-1&keywords=kathy+mangold) for the retail price of $4.99.
The Vistelar Group (www.Vistelar.com) is a global speaking and training organization committed to addressing the spectrum of human conflict. The group trains corporations, government agencies and police forces to communicate under stressful conditions through the strategies of Verbal Defense & Influence. Vistelar’s national headquarters is located in Milwaukee, Wis.