In this special podcast, Ben talks to author Kathy Mangold about her new book, Confidence in Conflict for Everyday Life which reveals how you can manage your response during the most critical moments and stay effective in the midst of stress by using the professional strategies of Verbal Defense & Influence.

Already the book has over 2,200 downloads since it’s online release two days ago.

 

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Click here to download…

 

 

 

 

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